‘Maryam Ke Dastak’ Extends Services to 22 Punjab Districts

The Punjab Chief Minister, Maryam Nawaz Sharif, has launched the impactful ‘Maryam Ke Dastak’ program to enhance public service accessibility across Punjab. Initially piloted in Lahore, this initiative has now reached 22 districts, including Kasur, Jhang, and Sialkot. The Punjab Information Technology Board (PITB) spearheads this endeavor with the vision of streamlining government services for residents in these districts. By widening its reach, ‘Maryam Ke Dastak’ aims to assist a larger populace in receiving essential support without enduring arduous travels.

Enhanced Services Across Punjab

The ‘Maryam Ke Dastak’ initiative, inaugurated on June 4, 2024, in Lahore with ten services, has rapidly flourished to offer over 60 services in 22 districts within three months. This expansion underscores the program’s success and the community’s demand for such services. Citizens in the newly included districts can efficiently access a plethora of services from their homes, eliminating the need to visit major cities like Lahore. This expansion ensures more residents benefit from streamlined access to government services.

Doorstep Services Through Dastak App

A notable feature of the ‘Maryam Ke Dastak’ initiative is the Dastak Doorstep Services app, facilitating online requests for various government services. Citizens can apply for a Driving License, seek Police Department assistance, access services from the Excise and Taxation Department, and address Local Government matters through this app. Additionally, services from the Board of Revenue, Lahore Development Authority (LDA), and other departments are also available. By utilizing this app or the 1202 helpline, citizens can seamlessly request services and have appointed ‘knock facilitators’ deliver them to their doorsteps, ensuring prompt and transparent service delivery.

Convenience and Accessibility for All

The expansion of the ‘Maryam Ke Dastak’ initiative emphasizes increased accessibility to government services for all citizens. Previously, residents in smaller districts faced challenges in accessing essential services, often requiring journeys to larger cities. With the introduction of the Dastak Doorstep Services app and the expansion to 22 districts, service accessibility has significantly improved. This initiative particularly benefits individuals with mobility constraints or limited travel options, making public services more user-friendly and universally accessible in Punjab.

Empowering Citizens Through Facilitator App

Empowering citizens with economic opportunities, the ‘Maryam Ke Dastak’ initiative introduces the Dastak Facilitator App, enabling individuals to earn by delivering services as facilitators. Equipped to handle various tasks, these facilitators ensure smooth service delivery to citizens’ doorsteps and earn commissions for their efforts. This model not only enhances service efficiency but also fosters local employment, providing a dual advantage of improved service delivery and economic opportunities for Punjab residents.

PITB’s Vital Role in Service Enhancement

The Punjab Information Technology Board (PITB) plays a pivotal role in the success of the ‘Maryam Ke Dastak’ initiative. As the executing body, PITB manages the program’s technological aspects, including the Dastak Doorstep Services app’s development and maintenance. PITB’s oversight ensures the app’s reliability in handling numerous service requests efficiently. By leveraging technology, PITB enhances service delivery transparency, making access to government services quicker and more effective for citizens. The board’s efforts significantly contribute to the initiative’s success across the expanded districts.

In Conclusion

The extension of the ‘Maryam Ke Dastak’ initiative to 22 districts in Punjab signifies a commendable endeavor to enhance public service accessibility. Spearheaded by Chief Minister Maryam Nawaz Sharif and executed by the Punjab Information Technology Board, this program exemplifies the government’s commitment to transparent, convenient service delivery. By providing over 60 services through the Dastak Doorstep Services app and creating employment opportunities, the initiative not only streamlines service accessibility but also supports local economic growth. This expansion ensures more citizens benefit from essential services, enhancing their quality of life. The Punjab government’s dedication to this initiative sets new benchmarks for public service delivery, prioritizing convenience, transparency, and overall public welfare across the region.